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Shipping & returns

SHIPMENTS

ITALY  -  Delivery in ITALY (including the Islands) is always FREE OF CHARGE.

The delivery of the purchased products may vary from 1 to 3 business days, unless otherwise noted on product purchased or for reasons of force majeure (as Shippers ' strike). In the case of products not available immediately, the delivery time will be added to the product tab replenishment times article

* Important: * the client must be borne in mind that the days planned for delivery on the product pages are indicative, in fact it is always estimated delivery time, therefore FERRO29 cannot guarantee no exact delivery date

EUROPE - Shipments in the accession countries to the European common market will have costs that are displayed and applied during Checkout.

Delivery times in Europe can vary from 3 to 5 working days. In the case of products not available immediately, the delivery time will be added to the product tab replenishment times article

Shipping rates for all countries in Europe, will be shown in the shopping cart, checkout prior to payment.

DELIVERY

Your order will be delivered by courier that will always two (sometimes three) attempted deliveries. If the customer cannot be found at the address, the courier will leave a card to warn of attempted delivery that explains what to do in order to agree on more ways to receive the parcel.
At the time of delivery the customer must always sign a receipt.

For any questions regarding delivery, please contact our Customer Serviceby writing an email to customerservice@ferro29.com

INTERNATIONAL MARKET (OUTSIDE EUROPE)

Sorry, but currently we do not sell outside the European market

Returns and exchanges SIZE

You can return any product on FERRO29 you purchased, without giving any reason.

Returns and exchanges are totally free in Italy, while the service has a fixed cost of 25 € in throughout the rest of Europe.

Everything simple with just a few clicks and the complete support of our customer service.

You have to make a return on change size? Just write an email to customerservice@ferro29.com specifying your personal data and your order number and we will contact you immediately to give you directions to do the same.

With FERRO29 you can return any product you purchased, without giving any reason

Buy without delay. If you don't like your product, or simply change your mind , you can return the goods free of charge within the 14 days from the arrival of the package and you will be subsequently REIMBURSED TOTALLY without charge or penalty.
(as long as the product has not been used or damaged)

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